Shipping policy

At Eraya Sparkle, we carefully prepare every order to ensure it reaches you safely and beautifully presented. Below you’ll find all details regarding shipping, delivery timelines, and international orders.

📦 Order Processing

All orders are processed within 1–3 business days after payment confirmation.

  • Orders placed on weekends or public holidays are processed on the next business day
  • You will receive a confirmation email once your order has been shipped

🚚 Domestic Shipping (India)

  • Estimated delivery time: 3–7 business days
  • Delivery timelines may vary depending on your location and courier partner
  • Shipping charges (if applicable) are calculated at checkout

Please note that delivery times are estimates and may be affected by external factors such as weather, courier delays, or regional restrictions.

🌍 International Shipping

We proudly ship worldwide from India.

  • Estimated international delivery time: 7–15 business days
  • Shipping charges are calculated at checkout based on destination
  • Customers are responsible for any customs duties, taxes, or import fees imposed by their country
  • Eraya Sparkle does not collect customs or import charges

International delivery timelines may vary depending on customs clearance and local courier services.

📍 Order Tracking

Once your order ships, you will receive tracking details via email.

  • Please allow up to 24 hours for tracking information to update
  • If you experience issues with tracking, feel free to contact us

📦 Delivery Issues

If your order is delayed, lost, or marked as delivered but not received, please contact us within 48 hours so we can assist.

  • We will coordinate with the courier partner to resolve delivery concerns
  • Replacement or refund decisions are subject to courier investigation results

🔁 Incorrect Address

Please ensure your shipping address is accurate at checkout.

  • Eraya Sparkle is not responsible for orders delivered to incorrect addresses provided by customers
  • Additional shipping charges may apply for re-shipment

📩 Customer Support

For any shipping-related questions, please contact us:

Email: Info@erayasparkle.com
Business Location: India

Thank you for choosing Eraya Sparkle. We appreciate your trust and are committed to delivering a smooth and reliable shopping experience.